Last Updated: December 2025

This Privacy Policy explains how Mittal Med Books (“we”, “our”, “us”) collects, uses, and protects your personal information when you access our website, place an order, or interact with our services.

Your privacy is important to us, and we are committed to safeguarding your data.

1. Information We Collect

We collect the following types of information:

(A) Personal Information

Provided voluntarily when placing an order or contacting us:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Order Details
  • Payment Information (processed securely via payment gateway)

We do NOT store your card/bank details.

(B) Automatically Collected Information

When you browse our website:

  • IP Address
  • Device information
  • Browser type
  • Pages visited
  • Cookies and usage data

(C) Communication Data

When you contact us:

  • Emails
  • Support messages
  • Call logs (where applicable)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations & updates
  • Provide customer support
  • Improve website performance
  • Prevent fraud and unauthorized transactions
  • Recommend books or related products
  • Maintain internal analytics for better service

3. Sharing of Information

We DO NOT sell your information.

We share data only with:

  • Courier & delivery partners
  • Payment gateways
  • Technical service providers assisting website operations

These partners receive only the minimum information needed to fulfill their function.

4. Cookies

We use cookies for:

  • Login sessions
  • Cart functionality
  • Analytics
  • Website personalization

You may disable cookies through browser settings, but some features may not function properly.

5. Data Security

We use:

  • Encrypted connections (HTTPS)
  • Secure hosting
  • Restricted data access
  • Regular system monitoring

No method of data transmission is 100% secure, but we take reasonable measures to protect your data.

6. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of stored data
  • Disabling of promotional communication

Contact: jbmittal44@gmail.com

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

8. Changes to Policy

We may update the Privacy Policy periodically. Continued use of the website signifies acceptance.

9. Contact Information

For any privacy concerns or requests:
📧 Email: jbmittal44@gmail.com
📞 Phone: 9818330161